Body BeneFIT

Client Referral & Incentive Policy

Program Purpose

Body BeneFIT appreciates clients who recommend our massage services to friends, family members, and colleagues. Our referral program rewards clients who help grow our practice while demonstrating consistent attendance, reliability, and respect for our scheduling policies.

Referral rewards are earned privileges, not automatic discounts. No massage services are provided free of charge.

1. Referral Eligibility

1. The referred individual must be a new massage client who has not previously received services from Body BeneFIT.
2. The new client must identify the referring client before or at their first appointment.
3. Referrals must be genuine and documented by Body BeneFIT.
4. Self-referrals and duplicate referrals are not eligible.

2. New Client Qualification Requirements

To qualify as a successful referral, the new client must:

1. Complete four massage appointments, paid in full, within 90 calendar days of their initial appointment.
2. Attend and complete all four appointments within the original 90-day qualification period.
3. Comply with Body BeneFIT's payment, scheduling, and cancellation policies.
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The 90-day qualification period is a firm deadline and will not be extended or paused for cancellations, rescheduling, missed appointments, scheduling conflicts, or other delays.

Cancellations made with at least 24 hours' notice are permitted under the standard cancellation policy; however, a canceled appointment does not count toward the four required completed appointments and does not extend the qualification period.

For example, if a referred client cancels an appointment with proper notice and consequently fails to complete four paid massage appointments within the original 90-day period, the referral does not qualify for a reward, even if the client otherwise complies with the cancellation policy.

Only appointments actually completed and paid for in full within the qualification period count toward the four-appointment requirement.

3. Referring Client Requirements

The referring client must independently satisfy the following requirements:

1. Complete at least four paid massage appointments within the preceding 90 days.
2. Have no no-shows or cancellations made with less than 24 hours' notice during the applicable qualification period.
3. Remain current on all payments and comply with Body BeneFIT's scheduling and cancellation policies.
4. Meet the eligibility requirements when the referral reward is issued.

Both the referring client and the new client must qualify. A referral alone does not guarantee a reward.

4. Referral Reward

Once all requirements are satisfied, the referring client will receive one $30 discount toward one eligible future in-office massage appointment.

1. The reward applies to one appointment only.
2. The reward has no cash value and cannot be transferred to another person.
3. The reward cannot be applied retroactively to a completed appointment.
4. The reward must be redeemed within 60 days of issuance.
5. Rewards cannot be combined with other promotional offers, discounts, or special pricing.
6. Multiple earned rewards cannot be combined or stacked on a single appointment. Each reward must be redeemed separately on a different eligible appointment.
7. The reward cannot be exchanged for cash, used as a cash balance, or applied toward gratuity.
8. The reward is not applicable to in-home massage, couples massage, personal training, Body Tempering, or combination services unless expressly authorized by Body BeneFIT.

5. No Free Services Policy

Body BeneFIT does not provide free massage appointments as part of its referral program.

The $30 referral incentive is a discount toward an eligible paid appointment, not a free service entitlement.

The discount cannot be accumulated with other rewards or promotions to eliminate the cost of an appointment. The client is responsible for paying the remaining balance in full.

Every massage appointment must be booked, completed, and paid for according to the applicable service price and business policies.

6. Qualification Deadline and Reward Eligibility

Referral rewards are issued only after Body BeneFIT verifies that both the referring client and the referred client have satisfied all applicable requirements.

The referred client must complete four paid massage appointments within the original 90-day qualification period. Failure to meet this requirement results in the referral being disqualified, and no discount will be issued.

The referring client must independently satisfy the program's attendance, payment, and consistency requirements. Compliance with the cancellation policy alone does not guarantee eligibility for a referral reward.

All qualification deadlines will be applied consistently to every participant, without exceptions based on personal relationships, cancellation circumstances, or the number of referrals submitted.

7. Program Administration

Body BeneFIT will maintain records of referrals, completed appointments, attendance, payments, and issued rewards.

All eligibility determinations will be based on the same written requirements for every client, without exceptions based on personal relationships or the number of referrals submitted.

Body BeneFIT reserves the right to modify or discontinue the program prospectively with notice. Rewards already earned will be honored according to their applicable redemption terms.

Thank you for supporting Body BeneFIT. We value long-term client relationships built on consistency, professionalism, and mutual respect.